๐Ÿ  Wichita's Local Partner for Water Infrastructure
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Credit Policy

Account terms, payment expectations, and how to establish credit with Wichita Winwater.

Wichita Winwater offers credit to qualified customers to help keep their projects moving. Our credit policy establishes clear expectations and supports dependable business relationships.

Credit Approval

Customers requesting an open account must complete a credit application and receive approval before purchasing on credit. Additional information, references, or personal guarantees may be required.

Credit Limits and Payment Terms

Credit limits and payment terms are established individually and communicated upon approval. Accounts are reviewed periodically, and limits or terms may be adjusted based on payment history, account activity, and other relevant factors.

Customer Responsibilities

Customers are expected to pay invoices within their approved terms, keep account information current, and promptly communicate billing questions, disputes, or circumstances that may affect payment.

Past-Due Accounts

Past-due balances or purchases exceeding an approved credit limit may result in a credit hold, changes to account terms, or a requirement for payment before additional orders are released. Applicable finance charges are governed by the account's stated terms.

Communication and Project Support

We encourage customers to discuss upcoming projects and anticipated credit needs with us early. Job accounts, joint check arrangements, or other payment options may be available, subject to approval.